Welcome to use Les Ponts! We attach great importance to user privacy and
personal information protection. We may collect and use your relevant information when
you use our products and/or services. We hope to explain to you through the Les Ponts
Privacy Policy ("this Privacy Policy") how we collect, use, save, share, and transfer
this information when you use our products and/or services, as well as the ways we
provide you with access, update, delete, and protect this information.
This privacy policy will help you understand the following content:
1、 How do we collect and use your personal information
2、 How do we use cookies and similar technologies
3、 How can we provide your personal information to the public
4、 How do we protect and save your personal information
5、 How do you manage personal information
6、 Personal information protection for minors
7、 Notification and Revision
8、 How to contact us
This privacy policy is closely related to the Les Ponts service you use
and the various business functions included in the service (hereinafter collectively
referred to as "our products and/or services"). We hope that you carefully read and
confirm that you have fully understood the content stated in this privacy policy before
using our products and/or services, and can make the appropriate choices according to
the guidance of this privacy policy. We strive to express the relevant terms involved in
this privacy policy in a concise and concise manner, and provide links for further
explanation to help you better understand.
1、 How do we collect and use your personal information
Personal information refers to various information related to identified
or identifiable natural persons recorded electronically or in other ways, excluding
anonymized information. Sensitive personal information refers to personal information
that, once leaked or illegally used, can easily harm the personal dignity of natural
persons or endanger their personal and property safety, including biometric
identification, religious beliefs, specific identities, medical health, financial
accounts, travel trajectories, and personal information of minors under the age of
fourteen.
We will follow the principles of legitimacy, legality, and necessity to
collect and use personal information provided by you voluntarily or arising from the use
of products and/or services, as well as to obtain your relevant personal information
from third parties, for the purposes described in this policy. If we intend to use your
personal information for other purposes not specified in this policy, or if we collect
information for specific purposes for other purposes, we will inform you in a reasonable
manner and obtain your consent again before use.
（1） The situation where you need to authorize us to collect and use your
personal information
Our products and/or services include some core functions, which include
the necessary functions for implementing online shopping and ensuring transaction
security. We may collect, save, and use the following information related to you in
order to achieve the above functions. If you do not provide relevant information, you
will not be able to enjoy the products and/or services we provide. These features
include:
- Implement the necessary functions for online shopping
(1) Account registration, login, and verification
When registering a Les Ponts account, you need to provide us with at least
the
name, password, phone number, and email address of the Les Ponts account you are
planning to
use. We will verify your identity by sending SMS verification codes or emails, and
identify
and display the corresponding operator through SIM card information. Your account name
is
your default nickname. You can modify and supplement your nickname, gender, birthday,
and
your real name authentication related information, all of which belong to your "account
information". The additional account information you provide will help us provide you
with
personalized product recommendations and a better shopping experience. However, if you
do
not provide these additional information, it will not affect your basic functions of
online
shopping.
After successfully registering your Les Ponts account, you can use your
Les
Ponts account to log in to the Les Ponts Mall. When logging in, you need to provide us
with
your Les Ponts account information. If you do not provide such information, you will not
be
able to log in and purchase products in the "Les Ponts Mall". At this time, you can use
the
browsing and search functions, and we will not collect your personal information
mentioned
above.
You can choose to use only your personal facial information to log in to
your
account using the facial recognition service. In order to confirm your identity through
your
face information, you agree and authorize us to obtain your personal real name identity
information (name, ID card number, ID card photo) and face photo under this account so
as to
verify your identity in combination with your identity information and face information.
If
you do not want the facial recognition information you provide to be saved by us for
subsequent comparison verification authorized by you, you can choose to withdraw your
authorization. After exiting, your facial recognition information will no longer be used
for
subsequent comparison verification. The specific withdrawal path is "My - Account
Settings -
Account and Security - Facebook Login".
(2) Display and search of product/service information
In order to showcase your products or services, we will collect your
device
information (including device name, device model, MAC address, device identification
code,
operating system and application version, language settings, resolution, service
provider
network ID (PLMN)), device location related information (including your authorized GPS
location information and WLAN access point, Bluetooth, and base station sensor
information)
Sort the corresponding product or service content according to the browser type to fit
your
device interface.
In order to provide you with search history, browsing history, favorite
products or stores, followed stores, shopping carts or order products or services
display
services, we will collect your browsing information, search history, favorite history,
follow history, add purchase information, and order information.
We will conduct data analysis and predict your preference characteristics
based on your above information and other authorized information, and push you
products/services, commercial advertisements, commercial text messages, and other
marketing
information that you may be interested in through the Les Ponts service or other
third-party
applications. If you need to modify the sorting of goods or services displayed to you,
or
commercial advertisements and other content, you can do so through the following
methods:
- If you are not interested in the products or services displayed on the
homepage "Recommended for You", you can long press the recommended product or service
image
and choose to reduce or block the relevant product or service categories according to
the
pop-up prompt;
- If you do not want to receive the comprehensive recommended products or
services on the search page, you can choose to receive corresponding search results
displayed by sales volume, price, or other optional dimensions on the page;
- If you do not want to receive commercial SMS, you can cancel the mobile
promotional SMS we sent to you by replying to unsubscribe or providing other methods to
unsubscribe or close;
- If you do not want to receive message notifications sent by the app, you
can
set them through the "Message Center - Message Settings" section of the mobile app;
- If you want to manage the personalized advertisements we send you, you
can
set them in "My - Account Settings - General - Privacy Settings - Advertising
Management".
- If you want to manage the personalized content we send you, you can set
it
up in "My - Account Settings - General - Privacy Settings - Recommendation Management".
- Other: You can unsubscribe from promotional information through the
email
subscription menu on the PC account settings page.
(3) Ordering and Order Management
When you are ready to settle the items in your shopping cart, the Les
Ponts
system will generate an order for your purchase. You need to fill in at least the
recipient's name, delivery address, and mobile phone number in the order. The order will
also include the order number, information about the goods or services you purchased,
the
time of placing the order, the amount of payment you should make, and the payment
method;
You can provide additional contact information such as the recipient's phone number and
email address to ensure accurate delivery of the goods. However, not providing this
information does not affect the generation of your order. If you need to issue an
invoice,
you also need to provide the invoice header, taxpayer identification number, and the
email
address for receiving the invoice.
When implementing transactions for certain special types of goods or
services,
you are also required to provide other necessary information, such as booking air
tickets,
train tickets, hotels, group trips, purchasing mobile phone cards or contract machines,
processing broadband, cross-border transactions, and applying for energy-saving
subsidies on
Les Ponts, You may need to provide your real name information in accordance with
national
laws and regulations or service providers (including ticketing sellers, hotels, travel
agencies and their authorized agents, basic telecommunications operators, mobile resale
operators, customs), These real name information may include your identity information
(such
as a copy or number of your birth certificate, household registration book, ID card,
military officer certificate, passport, driver's license with your identity
information),
your own photo or video, name, and phone number. These orders may include your
itinerary,
hotel address, designated service address, or device installation address (which may be
your
home address) information. When purchasing accident insurance for your phone, you may
also
need to provide your phone's IMEI information.
All the above information constitutes your "order information", and we
will
use your order information (including third-party services) to verify your identity,
determine transactions, settle payments, complete delivery, query your order, and
provide
customer service consultation and after-sales service. We will also use your order
information to determine if there are any abnormalities in your transaction to protect
your
transaction security.
(4) Payment function
After placing your order, you can choose the payment services provided by
Les
Ponts' affiliates or third-party payment institutions that cooperate with Les Ponts
(including Les Ponts Pay, WeChat Pay, UnionPay, UnionPay, and other payment channels,
hereinafter referred to as "payment institutions"). We need to share your Les Ponts
order
number and transaction amount information with these payment institutions to complete
the
order payment function. When you use the payment function, the payment institution will
collect or verify your bank card (including savings card, credit card) and other
necessary
payment information through its page to confirm your payment instructions and complete
the
payment. The specific privacy policies of each payment institution apply. To facilitate
your
normal use of the wallet function, the account amount information for opening and using
the
Les Ponts wallet will be displayed on the corresponding payment institution page.
(5) Delivery of product and/or service functions
After you place an order and choose to pay on delivery or complete payment
online, or choose to receive trial items or prizes, Les Ponts, its affiliates,
suppliers,
merchants cooperating with Les Ponts, or third-party delivery companies (hereinafter
referred to as "delivery companies") will complete the delivery of your order. You are
aware
and agree that Les Ponts, its affiliates, suppliers, merchants or delivery companies
cooperating with Les Ponts, will use your order information during the above process to
ensure the safe delivery of your ordered goods.
Our delivery personnel, while providing delivery services for you, will
assist
you in completing real name authentication based on certain business legal requirements,
such as when purchasing mobile card services. At this stage, we will use your ID card to
verify your identity through the proprietary equipment of the authorized national
authentication agency. We will not collect your ID card information, and our delivery
personnel must comply with the company's confidentiality policy.
(6) Customer service and after-sales functions
Our telephone customer service and after-sales functions will use your
account
information and order information. To ensure the security of your account, our call
center
customer service and online customer service will use your account information to verify
your identity. When you need us to provide customer service and after-sales service
related
to your order information, we will check your order information. You may provide other
information besides the above information when communicating with our customer service
personnel, such as when you request us to change the delivery address, contact person,
or
contact phone number.
If you have received or purchased shipping insurance for the goods, the
shipping cost incurred during the return and exchange may be claimed by the shipping
insurance service provider. To achieve insurance coverage and claims, we will collect or
inquire about the warranty period, return and exchange shipping company, tracking
number,
return address, and delivery time information of the goods you purchased.
- Necessary functions to ensure transaction security
To ensure the stability and security of your system when using our
products
and/or services, prevent your personal information from being illegally obtained, more
accurately prevent fraud, and protect account security, we need to collect your device
information (device model, device Mac address, application process list, device
identification code, device serial number, operating system and software version, device
status, network condition), historical internet history, log information Facial
information,
IP address, location information, browsing information, order information, commonly used
software list, ssid, WiFi information, IMSI, SIM card information (SIM serial number,
operator and country code), battery usage to identify whether it is a real natural
person
user, whether it is an abnormal login, determine the risk of your account, and may
record
some links ("URLs") that we believe are at risk; We will also collect your device
information for analyzing Les Ponts system issues, calculating traffic, and identifying
potential risks. When you choose to send us abnormal information, we will investigate
it. If
you do not provide the above information, we will not be able to protect your service
and
account security during your use of the Les Ponts service.
- Agree to receive messages from our official WhatsApp, SMS, and Viber for
promotion purposes
（2） The situation where you can choose to provide personal information at
your
own discretion
In order to make your shopping more convenient or enjoyable, and enhance
your
online shopping experience on Les Ponts, we may collect and use your personal
information in
our extended features. If you do not provide this personal information, you may still be
able to shop online, but you may not be able to use the extension features that bring
you
shopping pleasure or need to fill in some information repeatedly when purchasing certain
products. Please refer to this section for the information and usage purposes collected
regarding these extended features.
Please note that by enabling any permission, you authorize us to collect
and
use relevant personal information to provide you with corresponding services. Once you
close
any permission, it means that you have cancelled the authorization. We will no longer
continue to collect and use relevant personal information based on the corresponding
permission, nor can we continue to provide you with the services corresponding to that
permission. Your decision to close permissions will not affect the information
collection
and use based on your authorization.
（3） The situation where we obtained your personal information from a third
party
We may obtain your authorized shared account information (avatar,
nickname,
and other information indicated on the authorization page) from a third party, and bind
your
third-party account with your Les Ponts account after you agree to this privacy policy,
so
that you can directly log in and use our products and/or services through the
third-party
account. We will use your personal information in accordance with relevant laws and
regulations after confirming the legality of the source of personal information in
accordance with agreements with third parties. You can also use your local phone number
to
quickly log in, and we will provide your network information to the operator to complete
registration or login.
（4） List the situations where Les Ponts involves embedding third-party
code
and transferring personal information through plugins one by one, please see here.
（5） The rules for using your personal information
- We will use the collected personal information in accordance with the
content of this privacy policy to achieve the functionality of our products and/or
services.
- After collecting your personal information, we will use technical means
to
de identify the data.
- When we display your personal information, we will use methods including
de
identification or anonymization to desensitize your information to protect its security.
- To track the usage of our products/services, we will summarize, analyze,
and
utilize user data that has undergone technical processing, and share the processed
statistical information with third parties. We will use secure encryption techniques and
other means to ensure that the information recipient cannot re identify specific
individuals.
- When we intend to use your personal information for other purposes not
specified in this privacy policy, or when information collected for specific purposes is
used for other purposes, we will seek your explicit consent in advance.
Please understand that the products and/or services we provide to you will
be
constantly updated and changing. If you choose to use other products and/or services
that
are not listed in this privacy policy, we will provide you with a detailed explanation
of
the purpose, method, and scope of information collection through agreements, page
prompts,
and other means before collecting your personal information, and seek your consent. If
you
do not agree to provide the aforementioned information, you may not be able to use the
product and/or service, but it does not affect your use of existing products and/or
services.
2、 How do we use cookies and similar technologies
（1） The use of cookies
- To meet the personalized needs of your online experience and make it
easier
for you to access. We will send one or more small data files named Cookies on your
computer
or mobile device. The cookies specified to you are unique and can only be read by web
servers in your domain that publish cookies to you. We are sending you cookies to
simplify
the steps of repeated login, store your shopping preferences or product data in your
shopping cart to provide you with shopping preference settings, help you optimize the
selection and interaction of advertisements, help determine your login status, and
ensure
account or data security.
- We will not use cookies for any purpose other than those stated in this
privacy policy. You can manage or delete cookies according to your preferences. You can
clear all cookies saved on your computer. Most web browsers will automatically accept
cookies, but you can usually modify your browser settings according to your own needs to
reject cookies; Additionally, you can also clear all cookies saved in the software. But
if
you do so, you may need to personally change user settings every time you visit the Les
Ponts website, and the corresponding information you previously recorded will also be
deleted, which may have a certain impact on the security of the services you use.
（2） The use of Network Beacon and similar technologies
In addition to cookies, we will also use Web Beacon and other similar
technologies on our website. Our web pages often contain electronic images (referred to
as
"single pixel" GIF files or "network beacons"). We use network Beacon in the following
ways:
(1) By using network Beacon on the Les Ponts website, the number of user
visits is calculated, and registered Les Ponts users are identified by accessing
cookies.
(2) Through the obtained Cookies information, we provide personalized
services
for you.
3、 How can we provide your personal information to the public
（1） Sharing
- We will not share your personal information with any company,
organization,
or individual other than Les Ponts, except in the following circumstances:
(1) Obtain your explicit consent or authorization in advance;
(2) Provide according to mandatory requirements of laws and regulations,
administrative and judicial departments;
(3) It is necessary to provide, within the scope permitted by laws and
regulations, to safeguard the interests, property, or safety of Les Ponts, its
affiliates or
partners, you or other users of Les Ponts, or the general public from harm;
(4) Only by sharing your personal information can we achieve the core
functions of our products and/or services or provide the services you need;
(5) Handle disputes or controversies between you and others according to
your
needs;
(6) Provided in accordance with the relevant agreements signed with you
(including electronic agreements signed online and corresponding platform rules) or
other
legal documents;
(7) Used based on academic research;
(8) Used based on social public interests and sudden public health
emergencies
that comply with laws and regulations.
- To provide you with relevant products or services, showcase content that
may
be of interest to you, protect your account and transaction security, we may share your
personal information with our affiliates or partners. The shared content and purpose are
detailed here. If our affiliates or partners want to change the purpose of processing
personal information, we will seek your authorization and consent again.
Please note that the information you voluntarily share or even publicly
share while using
our
services may involve personal information of you or others, even sensitive personal
information.
Please carefully consider and decide when sharing.
（2） Entrusted processing
We may entrust authorized partners to process your personal information in
order
to provide you with the corresponding products or services. But we will only share your
personal
information for legitimate, legitimate, necessary, specific, and clear purposes, and
only
share
personal information necessary for providing products or services. If our partners use
your
personal information for purposes we have not delegated, they will obtain your consent
separately.
Our partners include the following types:
(1) Suppliers who provide technical services. We may provide your personal
information to third parties who support our functions, including suppliers who provide
us
with
infrastructure technology services, data analysis services, and data processing
services.
(2) Advertising and analysis service partners. We will comply with laws
and
regulations as well as industry-specific security technologies, and entrust these
partners
to
handle information related to advertising placement, coverage, and effectiveness.
If we entrust our partners to process personal information, we will sign a
data
protection agreement with them, requiring them to process personal information in
accordance
with the agreement, this privacy policy, and relevant laws and regulations. In order to
ensure
the security and controllability of data in third parties, we have launched Yunding
Service,
which provides a secure and reliable data usage and storage environment in the cloud,
ensuring
the security of user data.
（3） Transfer
If personal information needs to be transferred due to merger, division,
dissolution, or bankruptcy, we will inform you of the recipient's name or contact
information,
and require the company or organization receiving your personal information to continue
to
be
bound by this privacy policy. Otherwise, we will require the company or organization to
seek
your authorization and consent again.
（4） Public disclosure
We will only publicly disclose your personal information in the following
situations, provided that we take security measures that comply with industry standards:
(1) Disclose corresponding personal information within the scope of
authorization
agreed upon by you separately;
(2) If you seriously violate laws, regulations, agreements, or rules, we
may
disclose your relevant violations and the measures we have taken against you.
4、 How do we protect and save your personal information
（1） Our technology and measures to protect your personal information
We attach great importance to personal information security and take all
reasonable and feasible measures to protect your personal information:
- Data security technology measures
We will adopt security measures that comply with industry standards,
including
establishing reasonable institutional norms and security technologies to prevent
unauthorized
access, use, and modification of your personal information, and to avoid data damage or
loss.
For example, Les Ponts adopts transport layer security protocol encryption technology to
provide
browsing services through HTTPS, ensuring the security of user data during transmission;
Les
Ponts uses encryption technology to encrypt and save user personal information, and
isolates
it
through isolation technology; When using personal information, such as personal
information
display and personal information association calculation, we will use various data
desensitization technologies including content replacement and SHA256 to enhance the
security of
personal information during use; Les Ponts adopts strict data access control and
multiple
identity authentication technology to protect personal information and prevent data from
being
used in violation of regulations; Les Ponts uses code security automatic checks and data
access
log analysis techniques for personal information security auditing.
- Les - Other security measures taken by Ponts to protect personal
information
Les Ponts manages and regulates the storage and use of personal
information by
establishing a data classification and grading system, data security management
standards,
and
data security development standards; Comprehensive security control of data is achieved
through
confidentiality agreements with information contacts, monitoring and auditing
mechanisms;
Les
Ponts establishes a data security committee and sets up a dedicated department for
information
protection and a data security emergency response organization to promote and ensure
personal
information security.
Our bottom layer cloud technology for storing your personal information
has
obtained the "Trusted Cloud" certification issued by the Data Center Alliance, the third
level
of security level protection certification issued by the Ministry of Public Security,
and
also
obtained ISO27000 certification. We will also hold security and privacy protection
training
courses to enhance employees' awareness of the importance of protecting personal
information.
We only allow employees and partners of Les Ponts and its affiliates who
need
to
know this information to access personal information, and have established strict access
control
and monitoring mechanisms for this purpose. We also require all personnel who may have
access to
your personal information to fulfill corresponding confidentiality obligations.
The Internet is not an absolutely secure environment, and the way of
communication
with other users such as email, instant messaging, social software, etc. cannot be
determined
whether it is fully encrypted. We recommend that you use complex passwords when using
such
tools, and pay attention to protecting your personal information security. When
conducting
online product and/or service transactions with third parties through Les Ponts, it is
inevitable for you to disclose your personal information, such as contact information or
postal
address, to the counterparty or potential counterparty. Please protect your personal
information
properly and only provide it to others when necessary.
- Security incident handling
To address the potential risks of personal information leakage, damage,
and
loss,
we have established multiple systems that clarify the classification and grading
standards
for
security incidents and vulnerabilities, as well as corresponding processing procedures.
We
have
also established a dedicated emergency response team for security incidents. In
accordance
with
the requirements of security incident disposal standards, we have initiated safety plans
for
different security incidents, conducted loss control, analysis, positioning, formulated
remedial
measures, and collaborated with relevant departments to trace and combat them.
Once a personal information security incident occurs, we will promptly
inform
you
in accordance with the requirements of laws and regulations: the basic situation and
possible
impacts of the security incident, the disposal measures we have taken or will take,
suggestions
for you to independently prevent and reduce risks, and remedial measures for you. At the
same
time, we will promptly inform you of the relevant situation of the event through email,
letter,
phone, push notifications, and other means. If it is difficult to inform the personal
information subject one by one, we will take reasonable and effective measures to
publish
announcements. At the same time, we will also proactively report the handling of
personal
information security incidents in accordance with regulatory requirements.
If you have any questions about our personal information protection, you
can
contact us through the contact information specified in this privacy policy. If you find
that
your personal information has been leaked, especially your account and password, please
contact
us immediately through the contact information specified in "8. How to Contact Us" of
this
privacy policy, so that we can take corresponding measures.
（2） Saving your personal information
- Your personal information will be stored within the territory of the
People's
Republic of China. If you use cross-border transaction services and need to transmit
your
personal information overseas to complete the transaction, we will separately obtain
your
authorized consent and require the recipient to process your personal information in
accordance
with the data protection agreement signed by both parties, this privacy policy, and
relevant
laws and regulations.
- During your use of our products and/or services, your personal
information
will
be retained for the period specified in this policy, and will be determined in
accordance
with
the mandatory retention requirements set by law, such as the Electronic Commerce Law of
the
People's Republic of China, which requires the retention period of product and service
information and transaction information to be no less than three years from the date of
transaction completion. After exceeding the retention period, we will delete your
personal
information or anonymize it in accordance with applicable laws.
- Please note that once you successfully log out of your Les Ponts
account, we
will delete your personal information or anonymize it in accordance with applicable
laws.
- If we terminate our service or operation, we will notify you at least
thirty
days in advance and delete or anonymize your personal information after the termination
of
service or operation.
5、 How do you manage your personal information
Les Ponts attaches great importance to your attention to personal
information
and
makes every effort to protect your rights to access, correct, delete, and withdraw your
consent
to personal information, so that you have the full ability to protect your privacy and
security.
Your rights include:
- Access and correct your personal information
Except as required by laws and regulations, you have the right to access
and
correct your personal information at any time, including:
(1) Your account information: On the PC side, you can check the personal
information you submitted to Les Ponts in the "Account Settings" menu on the "My Les
Ponts"
page. You can also update other personal information besides real name authentication
information through the above channels. Your real name authentication information is the
name
and ID information you used when passing real name authentication. If you need to change
your
real name authentication information, You can call the 95118 service hotline to apply
for
changes. The specific path for the mobile end is: account name, personal information:
homepage -
"My" to enter My Les - Ponts - "Settings" in the upper right corner to enter account
settings -
click on the avatar to enter the personal information page. Account password, phone
number,
and
security information: homepage - "My" to enter My Les - Ponts - "Settings button" in the
upper
right corner - Account and security; Hobbies and interests: Go to "My" on the homepage,
then
go
to "My Les Ponts -" Product Follow "," Store Follow ", and" Favorite Content "(specific
names
are subject to website content).
(2) Your shipping information: On the PC side, you can add, change, or
delete
your
shipping address information (including recipient name, shipping address, phone number
or
email)
at any time by accessing the "Account Settings" - "Shipping Address" menu on the "My Les
Ponts"
page; The specific path for the mobile end is: Home page - "My" to enter My Les - Ponts
-
"Settings button" in the upper right corner to enter account settings - Address
management.
You
can also set the most commonly used shipping address as the default address, so that if
you
do
not change the shipping address when making your next purchase, your product will be
delivered
to that default address.
(3) Your order information: On the PC side, you can view all your
completed,
pending payment, or pending orders by accessing the "My Orders" page. The specific path
for
the
mobile end is as follows: "My" on the mobile homepage, enter "My Les", "Ponts", "My
Orders",
"To
be Received", "To be Received", "Return and Exchange After Sales". You can choose to
delete
your
order information by deleting completed and cancelled orders, but this may cause us to
be
unable
to accurately determine your purchase information and provide corresponding after-sales
service,
and you may not be able to use our order sharing and review functions for deleted
orders.
(4) Your browsing information: You can access or clear your search
history,
view
and modify interests, and manage other data. The mobile path is: search history:
homepage -
"My"
to enter My Les - Ponts - browsing history;
(5) Your comment information: On the PC side, you can access your personal
comments or follow up on the product. The mobile path is: My Les - Ponts - To be
evaluated -
Evaluation Center.
(6) Your invoice information: You can access, update, or clear your
invoice
information. The mobile path is to the homepage - "My" to enter My Les - Ponts -
"Settings"
in
the upper right corner to enter Account Settings - Add Ticket Qualification.
(7) Your profile information: You can actively add your car model, baby
nickname,
gender, birthday and school age, device model, size, and health profile in the "Account
Settings
- Profile" section of the mobile app, making it more convenient for you to purchase
related
products and services, and also making it easier for us to recommend products that you
may
be
interested in. You can delete and modify your above information through this path.
For any other personal information that you may need to access or correct
while
using our products and/or services, please feel free to contact us at any time. We will
respond
to your request in accordance with the methods and deadlines listed in this privacy
policy.
- Delete your personal information
You can directly clear or delete information on our product and/or service
pages,
including order information, browsing information, and shipping address information.
In the following situations, you can request us to delete personal
information:
(1) If our handling of personal information violates laws and regulations;
(2) If we collect and use your personal information without your consent;
(3) If our handling of personal information seriously violates our
agreement
with
you;
(4) If you no longer use our products or services, or if you cancel your
Les
Ponts
account;
(5) If we terminate our services and operations, or if the retention
period
has
expired.
If we decide to respond to your deletion request, we will also notify the
entities
that have obtained your personal information from us as much as possible and require
them to
delete it in a timely manner, unless otherwise provided by laws and regulations, or if
these
entities have obtained your independent authorization.
Please note that once you successfully log out of your Les Ponts account,
we
will
delete or anonymize your personal information. When you or we assist you in deleting
relevant
information, due to applicable laws and security technology limitations, we may not be
able
to
immediately delete the corresponding information from the system. We will securely store
your
personal information and restrict any further processing until it can be deleted or
anonymized.
- Change the scope of your authorization or withdraw your authorization
You can change the scope of your authorization to continue collecting
personal
information by deleting information, disabling device features, setting privacy settings
on
the
Les Ponts website or software, or revoking your authorization. You can also revoke our
full
authorization to continue collecting your personal information by canceling your
account.
Please understand that each business function requires some basic personal
information to be completed. When you withdraw your consent or authorization, we cannot
continue
to provide you with the services corresponding to the withdrawal of consent or
authorization,
nor will we process your corresponding personal information. But your decision to
withdraw
your
consent or authorization will not affect the personal information processing previously
carried
out based on your authorization.
- Cancel account
You can directly apply for account cancellation in our product. You can
access
"My
- Account Settings - Account and Security - Cancel Les - Ponts Mall Service" through the
mobile
app to complete account cancellation; You can also complete account cancellation by
accessing
"My Les - Ponts - Account Settings - Account Security - Account Cancellation" on your
PC.
For
details on how to cancel your account and the conditions you should meet, please refer
to
the
"Les Ponts Mall Service Account Cancellation Notice". After you cancel your account, we
will
stop providing you with products and/or services, and delete your personal information
or
anonymize it in accordance with applicable laws.
- Get a copy of your personal information
You have the right to obtain a copy of your personal information. If you
need
to
obtain a copy of your personal information that we have collected, please feel free to
contact
us at any time. On the premise of complying with relevant laws and regulations and being
technically feasible, we will provide you with corresponding copies of personal
information
according to your requirements.
- Respond to your request
If you are unable to access, correct, or delete your personal information
through
the above methods, or if you need to access, correct, or delete other personal
information
generated by your use of our products and/or services, or obtain copies of personal
information,
or if you believe that Les Ponts violates any laws and regulations or has any agreements
with
you regarding the collection or use of personal information, you can send an email to
privacy@jd.com Or contact us through other means specified in this privacy policy. For
security
reasons, we may require you to provide a written request or provide your identification
documents. We will respond to your request within 15 days after receiving your feedback
and
verifying your identity. For your reasonable requests, we do not charge any fees in
principle,
but for requests that are repeated multiple times or exceed reasonable limits, we will
charge a
certain cost fee depending on the situation. We may reject requests that are
unreasonably
repetitive, require excessive technical means (such as developing new systems or
fundamentally
changing current practices), pose risks to the legitimate rights and interests of
others, or
are
highly impractical (such as involving information stored on backup tapes).
6、 Personal information protection for minors
- Les Ponts attaches great importance to the protection of personal
information of
minors. If you are a minor under the age of 18, you should obtain the consent of your
guardian
before using our products and/or services. Les Ponts protects the personal information
of
minors
in accordance with relevant national laws and regulations.
- We will not actively collect personal information from minors directly.
For
cases where personal information of minors is collected with the consent of the
guardian, we
will only use, share, transfer or disclose this information when permitted by law, with
the
consent of the guardian, or necessary to protect the minors.
- If there is evidence that a minor registered and used our products
and/or
services without the consent of their guardian, we will consult with the relevant
guardian
and
try to delete the relevant personal information as soon as possible.
- For the personal information of children under the age of 14 who may be
involved, we will further take the following measures to protect it:
(1) For the collected personal information of children, in addition to
complying
with the provisions of this privacy policy regarding user personal information, we will
also
adhere to the principles of legitimate necessity, informed consent, clear purpose,
security
protection, and lawful use. We will strictly follow the requirements of laws and
regulations
such as the Children's Personal Information Network Protection Regulations for storage,
use,
and
disclosure, and will not exceed the period necessary to achieve the collection and use
purposes,
After the expiration, we will delete or anonymize the personal information of children.
We
will
designate a dedicated person to be responsible for protecting children's personal
information
and establish a dedicated email address for protecting children's personal information
childprivacy@jd.com . We will also establish internal specialized systems for the
protection
of
children's personal information.
(2) When you, as a guardian, choose to use Les Ponts related services for
your
child under guardianship, we may need to collect personal information of the child under
guardianship from you for the necessary purpose of fulfilling the relevant services. If
it
is
necessary to collect personal information about children from you in specific services,
we
will
obtain your authorization and consent in advance, and inform you of the purpose and
purpose
of
the collection. If you do not provide the aforementioned information, you will not be
able
to
enjoy the relevant services we provide. In addition, you may proactively provide us with
personal information about children when using the product sharing, review, and Q&A
functions.
Please be aware of this and choose carefully. As a guardian, you should fulfill your
guardianship responsibilities correctly and protect the security of children's personal
information. If children themselves need to register or use our products and/or
services,
you
should guide and supervise them correctly.
(3) Children or their guardians have the right to access and correct their
personal information at any time, and can also request correction and deletion from us.
If
you
have any opinions, suggestions, complaints or reports regarding children's personal
information,
please contact us. We will be available to assist you at any time.
7、 Notification and Revision
- To provide you with better services and with the development of Les
Ponts
business, this privacy policy will also be updated accordingly. But without your
explicit
consent, we will not reduce your rights under this privacy policy. We will issue updated
versions on the Les Ponts website and the Les Ponts mobile device, and notify you of
relevant
content updates through website announcements or other appropriate means before they
take
effect. Please also visit Les Ponts to stay informed of the latest privacy policies.
- For significant changes, we will also provide more significant
notifications
(including but not limited to emails, text messages, or special reminders on browsing
pages
to
explain the specific changes in privacy policies).
The significant changes referred to in this privacy policy include but are
not
limited to:
(1) Our service model has undergone significant changes. Such as the
purpose
of
processing personal information, the type of personal information being processed, and
the
way
personal information is used;
(2) We have undergone significant changes in ownership structure,
organizational
structure, and other aspects. Changes in ownership caused by business adjustments,
bankruptcy
mergers and acquisitions, etc;
(3) The main objects of personal information sharing, transfer, or public
disclosure have changed;
(4) Your right to participate in personal information processing and the
way
you
exercise it have undergone significant changes;
(5) When there are changes in the department responsible for handling
personal
information security, contact information, and complaint channels;
(6) When the personal information security impact assessment report
indicates
a
high risk.
- We will also archive the old version of this privacy policy for your
reference.
- In order for you to receive notifications in a timely manner, we suggest
that
you notify us promptly when your contact information is updated. If you continue to use
our
services after this policy update takes effect, it means that you have fully read,
understood,
and accepted the updated policy and are willing to be bound by it. We encourage you to
refer
to
this policy every time you use our services. You can view this policy on Les Ponts
through
"My
Account Settings About Les Ponts Privacy Policy".
Attachment: Examples of Personal Information and Sensitive Personal
Information
(Non personal information collected by Les Ponts or websites, for illustrative purposes
only)
Personal information: refers to various information related to identified
or
identifiable natural persons recorded electronically or in other ways, excluding
anonymized
information.
Sensitive personal information: refers to personal information that, once
leaked
or illegally used, can easily harm the personal dignity of natural persons or endanger
their
personal and property safety, including biometric identification, religious beliefs,
specific
identities, medical and health, financial accounts, travel trajectories, and personal
information of minors under the age of fourteen.
Device information: including device identification codes (IMEI, IDFA,
Android
ID,
MAC, OAID, IMSI, and other device related information), application information
(application
crash information, notification switch status, application installation list, and other
application related information), device parameters and system information (device type,
device
model, operating system, and hardware related information), Equipment network
environment
information (IP address, WiFi information, base station information, and other network
related
information).
